Website Terms of Use
Welcome to the official website of the City of Crystal Falls, Michigan. This website is provided by the City of Crystal Falls to provide residents, businesses, visitors, and other members of the public with convenient access to information about City government, services, programs, activities, public meetings, ordinances, forms, documents, and other community information.
By accessing or using this website, you agree to the following Terms of Use. If you do not agree with these terms, please discontinue use of the website.
1. Purpose of the Website
The City of Crystal Falls maintains this website as a public information resource. The website provides information about City government and services, including City departments, utilities, public safety, ordinances, elections, meetings, parks and recreation, applications, forms, public documents, and other community information.
The website may also provide links to websites and services operated by other governmental agencies, organizations, businesses, and third-party service providers.
2. Information Provided on the Website
The City makes reasonable efforts to provide information that is accurate and current. However, information on the website may change, and there may occasionally be errors, omissions, outdated information, or delays in updating content.
Information provided on this website is intended for general informational purposes and should not be relied upon as a substitute for official records, ordinances, resolutions, policies, notices, or other documents maintained by the City.
When there is a conflict between information presented on this website and an official City record or legally adopted document, the official record or document will control.
The City reserves the right to correct, update, modify, or remove website content at any time without prior notice.
3. Official City Records and Documents
The City website provides access to a variety of public documents, including ordinances, meeting agendas and minutes, applications, reports, plans, notices, and other materials.
Documents available through the website may be provided for convenience and public access. The availability of a document online does not necessarily mean that the online version constitutes the official record.
Individuals seeking an official or certified copy of a City document should contact the appropriate City office.
Nothing in these Terms of Use limits or changes any rights provided under the Michigan Freedom of Information Act or other applicable laws.
4. Municipal Ordinances and Regulations
The City provides access to City ordinances through its website for public convenience.
Online copies of ordinances should not be considered a substitute for the official ordinances maintained by the City. Users who require an official or certified copy should contact the City Clerk’s office.
The City cannot guarantee that every ordinance or amendment will be immediately available online following adoption or amendment.
5. Forms and Online Services
The website may provide forms, applications, payment services, utility account services, and other online resources.
Submitting information through an online form or service does not necessarily constitute official filing with the City unless the applicable instructions expressly state that the electronic submission is an accepted method of filing.
Users are responsible for providing accurate and complete information when submitting forms or using online services.
Certain services may be provided through third-party platforms. Use of those services may be subject to additional terms and conditions established by the third-party provider.
6. Utility and Payment Services
The City may provide links to online utility account management, bill payment, or other payment services.
When a payment or transaction is processed through a third-party service, the transaction may be subject to the third party’s terms, privacy practices, and security procedures.
The City does not control the operation of third-party payment systems and is not responsible for interruptions, errors, or technical problems originating from those systems.
7. Third-Party Websites and Links
This website may contain links to websites operated by third parties, including governmental agencies, community organizations, businesses, social media platforms, payment providers, mapping services, and other organizations.
These links are provided for the convenience of website visitors. A link to an outside website does not constitute an endorsement, sponsorship, recommendation, or approval by the City of Crystal Falls unless expressly stated otherwise.
The City does not control and is not responsible for the content, accuracy, availability, accessibility, privacy practices, security, or policies of third-party websites.
Users should review the terms and privacy policies of third-party websites before providing personal information or conducting transactions through those websites.
8. Social Media and External Platforms
The City may use social media and other external platforms to communicate information to the public.
Content posted on external platforms may be subject to the terms, policies, and privacy practices of those platforms. The City does not control those platforms and cannot guarantee their availability or accessibility.
Information posted on social media should not be assumed to replace official notices, public records, ordinances, or other official City communications unless expressly identified as such.
9. Copyright and Use of Website Content
Unless otherwise indicated, content created by the City and made available on this website is provided for public informational purposes.
Nothing in these Terms of Use is intended to restrict any rights the public may have under applicable federal or state law regarding government records or public information.
Certain materials available through the website may be owned by third parties or may be subject to separate copyright, trademark, licensing, or other intellectual property rights. Those rights remain with their respective owners.
Users are responsible for determining whether permission is required before reproducing or using material that is not owned by the City.
10. Website Availability
The City makes reasonable efforts to maintain the availability and functionality of its website. However, the City does not guarantee that the website will always be available, uninterrupted, error-free, or free from viruses or other harmful components.
Website availability may be affected by maintenance, technical problems, equipment failures, internet service interruptions, third-party services, or circumstances beyond the City’s reasonable control.
The City may temporarily suspend, modify, or discontinue portions of the website when necessary.
11. Prohibited Uses
Users may not use this website in a manner that:
- Violates applicable federal, state, or local law;
- Attempts to gain unauthorized access to the website or its systems;
- Interferes with the operation or security of the website;
- Introduces malicious software, viruses, or other harmful code;
- Attempts to obtain information through unauthorized means;
- Uses automated systems in a manner that places an unreasonable burden on the website or its systems; or
- Otherwise interferes with another person’s ability to use the website.
12. Privacy
The City of Crystal Falls respects the privacy of individuals who use its website.
Information collected through the website may be subject to applicable laws governing public records and government information.
For information about how the City handles information collected through the website, please review the City’s Privacy Policy.
13. Accessibility
The City of Crystal Falls is committed to providing an accessible website and equal access to information, services, programs, and activities for individuals with disabilities.
The City works to improve the accessibility and usability of its website and strives to conform to recognized accessibility standards.
If you experience difficulty accessing information or functionality on the website, please contact the City for assistance or to request an alternative format.
For additional information, please see the City’s Accessibility Policy.
14. No Legal, Financial, or Professional Advice
Information provided through this website is intended for general informational purposes and does not constitute legal, financial, tax, engineering, medical, or other professional advice.
Users should consult an appropriately qualified professional when professional advice is required.
15. No Guarantee of Completeness
The City makes reasonable efforts to maintain accurate website content but does not guarantee that all information is complete, current, or applicable to every situation.
Government services, fees, schedules, regulations, contact information, and other information may change.
Users should contact the appropriate City department when they need confirmation of current information or requirements.
16. Disclaimer of Warranties
To the extent permitted by applicable law, the City of Crystal Falls provides this website and its content on an “as is” and “as available” basis.
The City makes no warranties, express or implied, regarding the operation of the website or the accuracy, completeness, reliability, availability, or suitability of website content.
Nothing in these Terms of Use is intended to waive or limit any right, protection, immunity, or defense available to the City under applicable law.
17. Limitation of Liability
To the extent permitted by applicable law, the City of Crystal Falls and its officials, employees, and agents shall not be responsible for damages or losses arising from a person’s use of, or inability to use, this website or information obtained through the website.
This provision does not waive or limit any liability, obligation, or responsibility that cannot legally be waived or limited under applicable law.
18. Changes to These Terms
The City may update or modify these Terms of Use when necessary.
Changes will be posted on this page, and the effective date will be updated when the policy is revised.
Continued use of the website following the posting of revised Terms of Use constitutes acceptance of the revised terms, to the extent permitted by law.
19. Governing Law
These Terms of Use shall be interpreted in accordance with the laws of the State of Michigan, except where federal law applies.
Nothing in these Terms of Use is intended to alter or limit any rights, responsibilities, procedures, or requirements established by federal or Michigan law.
20. Contact the City
Questions regarding these Terms of Use or the City’s website may be directed to:
City of Crystal Falls
401 Superior Avenue
Crystal Falls, MI 49920
Phone: (906) 875-3212
Email: thendrickson@crystalfalls.org
Website: crystalfalls.org
21. Acceptance of These Terms
By accessing or using the City of Crystal Falls website, you acknowledge that you have read and understand these Terms of Use and agree to use the website in accordance with these terms and applicable law.
Effective Date: August 2026
Last Updated: August 2026