Content © 2016 City of Crystal Falls, MI, All rights reserved. This city is a WPPI Community For city questions, email tpeltoma@crytalfalls.org. For website problems, email marla@northcountrywebsitedesign.com.

Utility Billing and Rates

Utility Billing Clerk Tammy Hendrickson Phone: (906) 875-3212 x102 E-mail: thendrickson@crystalfalls.org Office Assistant Phone: (906) 875-3212 x112 Utility Billing The City of Crystal Falls is now offering on-line options to view and pay your utility bills.  What is eCARE?  eCARE allows the utility customer to view your current bill, billing history, meter reading history, usage history, service order information, deposit information, transaction history, and more!   There is even a Bill Analyzer that allows you to compare current billings to previous billings based on your selections.  To use eCARE you will need to register using information that is on your utility bill, so have your bill ready and click on the eCARE button below to get started today! View Your Bill Here https://myaccount.wppienergy.org/ecare_crf/login.aspx?ReturnUrl=%2fecare_crf%2fdefault.aspx The City also offers various methods to pay your utility bill including: in person at City Hall, on-line by clicking the links below, or with a direct payment taken out of your designated bank account.  Also, for your convenience, there is a drop box located at the main entrance of the City Hall for after hour payments. Pay Your Bill Here To pay a residential utility bill, click on this link: https://ipn.paymentus.com/otp/stde/cfeu To pay a business utility bill, click on this link: https://ipn.paymentus.com/otp/stde/cfeu_business Pay Your Utility Bill Over the Phone by Calling 1-855-288-0681 o A convenience fee will be charged by Paymentus Corporation for any of these services. o Please follow instructions to process your payment correctly. o Should you encounter any problems with your payment please call Tammy at (906) 875-3212 ext 102 during regular business hours (8:30 am - 3:00 pm Tuesday - Friday).  For assistance 24/7 call Paymentus Corporation at 1-800-420-1663 or email inquiries to customercare@paymentus.com. o When entering your account number please be sure to enter all 6 digits with NO dashes. To Sign up for Direct Payment or to sign up for e-billing, call Tammy Hendrickson at (906) 875-3212 X 102 or send an email to thendrickson@crystalfalls.org. The City of Crystal Falls partners with Efficiency United to help customers save energy, save money, and protect the environment through valuable rebates and education.  To find out which programs are available to you, visit www.efficiencyunited.com today. Electric Rates Residential:  Facilities Charge  $12.73/month                      Extra Meter  $12.73/month                      Energy Charge  $.1290/kwhr Commercial:  Facilities Charge: 1 Phase: $12.73/month                                                    2 Phase: $31.08/month                       Extra Meter           $12.73/month                       Energy Charge:    $ .1334/kwhr Large Commercial:  Facilities Charge:  $166.26/month                                 Demand Charge:   $18.41/kw                                 On Peak (8am - 8pm)  Energy Charge: $.0682/kwhr                                 Off Peak (8pm-8am)    Energy Charge: $.0541/kwhr Dusk to Dawn  100W  $12.31 + $.10/month (OP Charge)                          150W $14.83 + $.15/month (OP Charge)                          250W $20.66 + $.25/month (OP Charge) MI Energy Optimiation Surcharge: $.0027/kwhr Water Rates $37.00 per minimum 3,000 gallons, $8.00 per 1,000 gallons after minimum Sewer Rates $24.00/first 5,800 gallons of water used (minimum charge $24.00 per month) $21.00/each 5,800 gallons used thereafter Reconnection Fees Electric     = $25.00 Water       = $50.00
Crystal Falls, MI
(906) 875-3212
Crystal Falls, MI
(906) 875-3212
City of Community Pride
City of Community Pride
Content © 2016 Crystal Falls, MI, This City is a WPPI Community.

Utility Billing and

Rates

Utility Billing Clerk Tammy Hendrickson Phone: (906) 875-3212 x102 E-mail: thendrickson@crystalfalls.org Office Assistant Phone: (906) 875-3212 x112 Utility Billing The City of Crystal Falls is now offering on-line options to view and pay your utility bills.  What is eCARE?  eCARE allows the utility customer to view your current bill, billing history, meter reading history, usage history, service order information, deposit information, transaction history, and more!   There is even a Bill Analyzer that allows you to compare current billings to previous billings based on your selections.  To use eCARE you will need to register using information that is on your utility bill, so have your bill ready and click on the eCARE button below to get started today! View Your Bill Here https://myaccount.wppienergy.org/ecare_crf/login.aspx? ReturnUrl=%2fecare_crf%2fdefault.aspx The City also offers various methods to pay your utility bill including: in person at City Hall, on-line by clicking the links below, or with a direct payment taken out of your designated bank account.  Also, for your convenience, there is a drop box located at the main entrance of the City Hall for after hour payments. Pay Your Bill Here To pay a residential utility bill, click on this link: https://ipn.paymentus.com/otp/stde/cfeu To pay a business utility bill, click on this link: https://ipn.paymentus.com/otp/stde/cfeu_business Pay Your Utility Bill Over the Phone by Calling 1- 855-288-0681 o A convenience fee will be charged by Paymentus Corporation for any of these services. o Please follow instructions to process your payment correctly. o Should you encounter any problems with your payment please call Tammy at (906) 875-3212 ext 102 during regular business hours (8:30 am - 3:00 pm Tuesday - Friday).  For assistance 24/7 call Paymentus Corporation at 1-800-420- 1663 or email inquiries to customercare@paymentus.com. o When entering your account number please be sure to enter all 6 digits with NO dashes. To Sign up for Direct Payment or to sign up for e- billing, call Tammy Hendrickson at (906) 875-3212 X 102 or send an email to thendrickson@crystalfalls.org. The City of Crystal Falls partners with Efficiency United to help customers save energy, save money, and protect the environment through valuable rebates and education.  To find out which programs are available to you, visit www.efficiencyunited.com today. Electric Rates Residential:  Facilities Charge  $12.73/month                      Extra Meter  $12.73/month                      Energy Charge  $.1290/kwhr Commercial:  Facilities Charge: 1 Phase: $12.73/month                                                    2 Phase: $31.08/month                       Extra Meter           $12.73/month                       Energy Charge:    $ .1334/kwhr Large Commercial:  Facilities Charge:  $166.26/month                                 Demand Charge:   $18.41/kw                                 On Peak (8am - 8pm)  Energy Charge: $.0682/kwhr                                 Off Peak (8pm-8am)    Energy Charge: $.0541/kwhr Dusk to Dawn  100W  $12.31 + $.10/month (OP Charge)                          150W $14.83 + $.15/month (OP Charge)                          250W $20.66 + $.25/month (OP Charge) MI Energy Optimiation Surcharge: $.0027/kwhr Water Rates $37.00 per minimum 3,000 gallons, $8.00 per 1,000 gallons after minimum Sewer Rates $24.00/first 5,800 gallons of water used (minimum charge $24.00 per month) $21.00/each 5,800 gallons used thereafter Reconnection Fees Electric     = $25.00 Water       = $50.00